The hotel had a great view by the river, and the friendly staff made the stay enjoyable. The breakfast buffet exceeded expectations, but the bathroom layout could use an update and the paid parking felt unnecessary given the ample lot available. Overall, it was a nice experience.

I loved my stay at Premier Collection! The river view from my room was stunning, making for a beautiful morning view while sipping coffee. The staff provided excellent service and were very friendly. A few cleanliness issues were noted, but overall, I enjoyed the atmosphere.

I had a lovely stay at the Crowne Plaza in Niagara Falls. The river view from my King Room was absolutely breathtaking. Waking up to that view every morning felt refreshing. The indoor pool area was another highlight, providing a relaxing spot to unwind. Staff were friendly, always ready to assist, which made the experience feel welcoming. Unfortunately, I did encounter a few hiccups. The room could have used some better cleaning. I noticed some dust on surfaces and the tub switch didn't work. Also, the parking fee was a surprise, and it would've been nice to know in advance. Overall, the stay exceeded my expectations, but a few adjustments could make it even better.

Had a wonderful stay at the Niagara Riverside. The staff were exceptionally friendly and attentive, making my business needs their priority. The conference facilities were well-equipped, allowing for seamless presentations. The room was spacious and well-maintained, offering a comfortable environment to unwind after a long day of meetings.

The surrounding area seemed a bit rundown.

my stay was really pleasant at niagara riverside. the room had a great view of the river, and the breakfast was delicious with a mix of fresh options. this hotel exceeded my expectations, especially after my previous stay in niagara falls, making it perfect for walking nearby attractions.

elevator was out of order

would like to stay longer

The room was spacious with an adapted bath and hearing accessible features. The fitness center was well-equipped. The indoor pool was warm and inviting, perfect for relaxing after a long day. The views of the river were breathtaking, making for a stunning backdrop throughout the stay.

I loved the stunning river view from my room, which added a serene ambiance to our stay. The hotel's design was inviting, and the staff were exceptionally friendly, making every interaction pleasant and welcoming for us seniors.

Wished for more accessible parking options.

Great river view and comfy room, a lovely spot to unwind from sightseeing. Plenty of nearby attractions and the indoor pool was a hit!

Had to dodge room service like it was hide-and-seek—no knock, just a surprise entrance!

The view of the river was incredible especially at sunset I felt like I was in a postcard. Also the pool facilities were excellent with plenty of space for everyone to enjoy.

It wasn’t exactly affordable but it was acceptable.

great staff, good location, nice view

I felt right at home thanks to the friendly staff, especially when they accommodated our requests with a smile. The potential for a fantastic sunday brunch on the patio is a wonderful treat. The pool area provides a lovely view of the river. Also, don’t miss the amazing food catering options available for events! I was truly touched by their effort to make us feel special.

The indoor pool features ample space, making it a solid spot for families to unwind after a day of activities. Rooms offer stunning river views that create a peaceful and refreshing atmosphere, perfect for relaxation.

However, cleanliness issues arose in both the pool area and guest rooms, with reports of hair and debris that detracted from the overall impression. Facilities lacked some basic essentials, like hair dryers and functional coffee machines, which could have made the stay more convenient. The breakfast spread didn’t match expectations, with greasy offerings lacking in variety and warmth.

The restaurant at Niagara Riverside had some killer dishes that hit the spot, paired with jaw-dropping views of the river. Plus, the staff was super friendly and attentive! the spacious pool area was a hit with the kids, and lounging by the water was the perfect way to unwind after a day of exploring.

But let's keep it real—having to pay for parking felt like a sneaky charge. And the room, while spacious, had a few cleanliness issues that could be cleaned up, like those cobwebs that just didn't vibe well with the river view experience.

My family and I loved the stunning river view from our room. The indoor pool was perfect for the kids. The staff were incredibly friendly and attentive throughout our stay. Dining options were convenient and enjoyable. a pleasant stay! 😊

The pool hours were great, but the room had a dusty smell.

Our King Room with River View had breathtaking views and a cozy vibe. The bed was pretty comfy, but I wished for a more plush mattress. The room was clean overall, but the coffee machine was missing at first. The staff brought one up right away. Really spacious and a cool layout with the separate shower area. Great for relaxing after a day out. Parking fees were a bit of a surprise, though.